(b) Council Technologies Inc. and/or its subsidiaries, successors or assigns (together, “Council Technologies” and/or the “Company”) is the owner of an online instant messaging application that offers a new messaging format called Dynamic Messaging Channels (DMC) to create interactive messages that can be shared amongst public and private users (the “Service”). The Service is provided as a mobile application.
(c) THE SERVICE MAY COLLECT INFORMATION THAT PERSONALLY IDENTIFIES YOU ("PERSONALLY IDENTIFIABLE INFORMATION" AND/OR “PERSONAL DATA”) AS DEFINED IN THE ONLINE PRIVACY ACT OF 2003 (CALIFORNIA).
5.1 In the course of business it is necessary for us to collect the Personal and Non-Personal Data. This information allows us to identify who an individual is for the purposes of our business, contact the individual in the ordinary course of business and transact with the individual. We require this information in order to verify the identity of our Users, to protect our customers, and to ensure the integrity of the Service.
5.2 We will collect Personal Data from you only if you, or an authorized individual, whom you have authorized to share data about you (the “Authorized Agents) voluntarily submit such information to us. You and/or the Authorized Agent can refuse to supply Personal Data, except that it may prevent you from engaging in certain website related activities or accessing parts of the Service.
5.3 Without limitation, the types of information we may collect are:
(b) Communications and Workflow. We may collect information about a User’s work habits, activity and communications when the User uses the Service. This includes, without limitation, messages and communications within the platform between Users.
(c) Contact Information. We may collect information like your email address, telephone, and other information that allows us to contact you and is also considered Personal Data under California Law;
(d) Financial Information. We may collect financial information related to an individual such as any bank or credit card details used to transact with us and other information that allows us to transact with the individual and/or provide them with our Service;
(e) Personal Data. We may collect personal details such as your name, location, and other information defined as “Personally Identifiable Information” that allows us to identify who you are. We may utilize this information in order to adapt our Service to Users’ needs or to develop new tools for the community;
(f) Social Media Information. We may collect twitter, Facebook or other social media Usernames if you connect to these social networks through the Service;
(g) Statistical Information. We may collect information about an individual’s online and offline preferences, habits, movements, trends, decisions, associations, memberships, finances, purchases and other information for statistical purposes;
(a) If you are under the age of 13, you may not use the Service. We do not knowingly collect Personal Data from children under the age of 13. If you have reason to believe that a child under the age of 13 has used our Service and provided Personal Data to us, please contact us, and we will work to delete that information from our databases.
6.1 Most information is collected in association with your use of the Service. In particular, information is likely to be collected as follows:
(a) Account. When you open an account on the application and submit your personal details, or when you enter Personal Data details through another process in order to receive or access something;
(b) Contact. When you contact us in any way.
(d)) Payment. When an individual submits their details to open a payment account or make a payment;
(e) Uploads. When you upload or generate User Content, such as photos, videos, text, comments, using our Service.
(g) Phishing. It has become increasingly common for unauthorized individuals to send e-mail messages to consumers, purporting to represent a legitimate company such as a bank or on-line merchant, requesting that the consumer provide personal, often sensitive information. Sometimes, the domain name of the e-mail address from which the e-mail appears to have been sent, and the domain name of the web site requesting such information, appears to be the domain name of a legitimate, trusted company. In reality, such sensitive information is received by an unauthorized individual to be used for purposes of identity theft. This illegal activity is known as “phishing”. If you receive an e-mail or other correspondence requesting that you provide any sensitive information (including your password or credit card information) via e-mail or to a Web site that does not seem to be affiliated with us, or that otherwise seems suspicious to you, please do not provide such information, and report such request to us at email@example.com.
(h) Third Party Links. Our Services may contain links to third party websites. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personally identifiable information from you. If you submit personal information to any of those sites, your information is governed by their privacy policies. Other sites follow different rules regarding the use or disclosure of the personally identifiable information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.
6.2 We understand that there are many circumstances in which we may collect information, and we work hard to ensure that you are always aware when your Personal Data is being collected.
7.1 Data Hosting. We take all reasonable precautions to protect your Personal Data from unauthorized access. Our data hosting Service are provided by Amazon Web Services and we do not have control over the physical facilities or electronic networks Amazon Web Services uses to store Personal Data. Amazon Web Services states that the data we collect from our Service is owned by us and is secure. However, no network, server, database or Internet or e-mail transmission is ever fully secure or error free. We encourage you to take special care in choosing what information you send to us electronically. Please keep this in mind when disclosing any Personal Data.
7.2 Third Party Use. We are not responsible for the privacy or security practices of any third party; this includes third parties to whom we are permitted to disclose your Personal Data in accordance with this policy or any applicable laws. The collection and use of your information by these third parties may be subject to separate privacy and security policies.
7.3 Unauthorized Access. If you suspect any misuse, loss of, or unauthorized access to your Personal Data, you should let us know immediately at firstname.lastname@example.org.
7.4 Authorized Use. We are not liable for any loss, damage, or claim arising out of another person’s use of the Personal Data where we were authorized to provide that person with the Personal Data.
8.1 Special Offers and Updates. We send all new users a welcoming email to verify their new account and confirm their password and username. Established users will occasionally receive information on products, service, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Customers can unsubscribe via the unsubscribe mechanism at the bottom of each email.
8.2 Service Announcements. On rare occasions it is necessary to send out a strictly Service related announcement. For instance, if our Service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
8.3 Customer Service. We communicate with users on a regular basis to provide requested Service and in regards to issues relating to their account.
9.1 Time Period. We may retain your Personal Data as long as you continue to use our Service. You may close your account by contacting us, but we may retain Personal or Non-Personal Data for an additional period as is permitted or required under applicable laws. Even after we delete your Personal Data, it may persist on backup or archival media for an additional period of time.
9.2 Agents, Consultants, and Related Third Parties. Like many businesses, we sometimes have companies perform certain business-related functions for us. These companies include our marketing agencies, database service providers, backup and disaster recovery service providers, email service providers, and others. When we engage another company, we may provide them with information including Personal Data, so they can perform their designated functions.
9.3 Business Operations. Your Information is used to operate our business. These business operations may include:
(a) The provision of Service between you and us;
(b) Verifying your identity;
(c) Communicating with you about:
i. Your relationship with us;
ii. Our goods and services;
iii. Our own marketing and promotions to users and prospects;
iv. Competitions, surveys and questionnaires;
9.4 IP Address. We use your IP address to help diagnose problems with our server, and to administer our website. We do not link your IP address which accesses our website to any personal information. We use tracking information to determine which areas our site users visit based on traffic to those areas. Council Technologies does not track what individual users read, but rather how often each page is visited. This helps us maintain a superior and informative website for you.
9.5 Improve Customer Service. Information you provide helps us respond to your customer service requests and to support your needs more efficiently.
9.6 Payments. We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
9.7 Personalize Your Experience. We may use information in the aggregate to understand how our Users as a group use the Service.
9.8 Site Improvement. We may use feedback you provide to improve our products and Service.
9.9 Disclosure. There are a few circumstances where we must disclose an individual’s information:
(a) Where we reasonably believe that an individual may be engaged in fraudulent, deceptive, or unlawful activity that a governmental authority should know about;
(b) To protect the rights, property, or personal safety of another user or any member of the public;
(c) As required by any law; or,
(d) In the event we sell our business and may need to transfer Personal Data to a new owner.
9.10 Non-Disclosure. We promise not to disclose or sell your Personal Data to unrelated third parties under any circumstances, ever. We do not sell, trade, or rent your personal identification information to others.
10.1 California Civil Code Section § 1798.83 permits users of our software and Service that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send e-mail to email@example.com.
11.1 Your information can be updated by you in the Application. For any question on how to do it or if you have issues in doing so, please contact us at firstname.lastname@example.org. It is your responsibility to provide us with accurate and truthful Personal Data. We cannot be liable for any information that is provided to us that is incorrect.
12.1 If you have a complaint about our handling of your Personal Data, address your complaint in writing to email@example.com.
12.2 If we have a dispute over handling of your Personal Data, we will first attempt to resolve the issue directly between us.
12.3 If we become aware of any unauthorized access to your Personal Data we will inform you at the earliest practical opportunity, once we have established what was accessed and how it was accessed.